Our strata complex spent $60k on a fence and gates. The end product overall presented well. Support after minor faults appeared was far from optimal. The door lock was faulting for many months before it failed completely. We were then asked to replace the original faulty lock for $500+ GST. I expected a company with such positive reviews would back their product and show more ownership but our experience has been otherwise. A door within a complex opens and closes many time and has more wear and tear than the detached residential homes. The end product didn't live up to the expectation and shouldn't have failed so soon after installation.UPDATE: After some discussion with management, we were able to get the gate lock fixed at no cost. Support after the management escalation improved greatly and I was overall happy with the experience. 5 star review provided given rectification performance and overall product was great in context of the job size.
We decided to totally pull out our back yard and re do the lot. Quite a big job as we had large boulders, levels and an odd shaped back yard. Landscape by Design were excellent. They put together a great design and managed it all very well- including the addition of a pool. Such an undertaking requires council permissions and other aspects that are beyond the designers' control and the company handled all of this expertly. They were thoughtful, flexible and understanding. Well priced and very nice people to work with with good design ideas.
We engaged Lanscape By Design to produce a design for our backyard, including the installation of a new pool. As we are on a corner block the back yard is triangle shape, with the angles causing massive issues during the design phase. Rob was fantastic in taking the key themes we wanted in our backyard and designed an amazing concept for Matt to produce. The project was quite large and lasted several months, with Matt, Rob and the team promptly responding well to any challenges that arose. The project was recently completed and we are thrilled with the results!
Thank you to Rob, Matthew, Simon and the rest of the team for a fantastic design and landscape installation to the front garden of my property. I'm very happy with the final result and the professionalism of this company.
We recently had a paving and turf job completed by this company (including redoing a previous dodgy job undertaken by another company).
The Project Design and Management of the job was outstanding and very professional. Everyone we dealt with was very friendly and helped us achieve a backyard we will enjoy for many years.
We are extremely happy with the finished job and highly recommend this company.
We recently had a paving and turf job completed by this company (including redoing a previous dodgy job undertaken by another company).The Project Design and Management of the job was outstanding and very professional. Everyone we dealt with was very friendly and helped us achieve a backyard we will enjoy for many years.We are extremely happy with the finished job and highly recommend this company.
From the moment I met Rob designer I knew he was listening to some ideas I had and was incredibly attentive. Within a few weeks or so, the first drawn visions of my new garden were presented to me beautifully so I could visualise from different angles different parts of my yard.We made some revised adjustments and my work was commenced in a timely manner when I required it.Ben, Zane and ( Rob at times) were prompt, professional and friendly. Ben..head of construction and Horticulture worked with my vision and budget making some further changes. Zane the workmanship laying the 5 pattern travertine is brilliant! The guys went above and beyond to help me.My small, but very effective Mediterranean garden with some mature and brand new small plants is now my bit of paradise which I also love from my bedroom windows. Friends and family think its awesome too!Can't thank you all enough!
We had a slat fence with pillars installed on top of an existing limestone wall at the front of our house. It looks fantastic!We were really impressed with all parts of the job. First Rob was great helping with the design and then handling council approvals. Then Ben was impressive with his oversight and ensuring that all trades did the job well - which they did. Great job.
Fantastic people to work with, friendly, professional, reliable and hard working, my wife and I are very happy with the finished product. You can see it he before and after👍
Very happy with the services landscape by design provided for us. The whole process was easy and comfortable, would definitely use again and recommend to others who are considering their landscaping projects.
We had a retaining wall demolished and reinstalled by Rob and his team. Rob was very helpful, professional and made the process easy and seamless for us. We would highly recommend Landscape By Design!
Professional, friendly and a great team that worked together to deliver our dream backyard. Thank you
We are so happy with our landscaping. Wiremu, Rob, Ben & the boys have all been great - always on time, friendly, tidy and the results show with our fabulous garden. We've even had people stop and ask who has done our landscaping. We would definitely recommend them. Thanks guys we love it!
We had a fairly major rework of our front yard with the install of a pool and the challenges that entails. Rob and Wiremu were fantastic from the initial design consult all the way through approvals, construction and handover. Their experience shone through with suggestions for features we would never had considered, and the team delivered excellent work with care and accommodation of our variations and questions along the way. We are absolutely stoked with the result, you really do get what you pay for.
Thanks so much Rob, Wiremu and team for the amazing job you did on our limestone and slat fence with custom gate. It looks incredible. Appreciate your great communication and very prompt service. And so nice to have tradies clean up afterwards, very nice surprise to come home to! Don't go anywhere else, their quote was very reasonably priced. Thanks guys!!
Thanks Rob and Wiremu, its turned out great, just as you said it would. I appreciate you accommodating the changes we needed with the design. We are really very happy with how the landscaping turned out.
Rob and the guys did a great job fixing our janky retaining wall, levelling out the sand pit and replacing it with lawn that our kids can play on.
Attentive to detail, modern design and passionate about what they do.
Landscape By Design installed a new rendered brick fence including slats and a lockable gate at the front of our property.The entire process was completed in a very friendly, efficient and professional manner.We were always kept updated as to the progress schedule via email or phone communication with Wiremu and Rob.All of the contractors are regulars with the company and were very professional and skilled at their trades.Rob was helpful and knowledgeable about the council and shire requirements.My wife and I are thrilled with the end result and would highly recommend Landscape By Design to anyone.